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Contact
MaxNOC™ Support
Thank you for your interest in MaxNOC Managed Hosting. If you have questions about our company or services, need to report violations of our Acceptable Use policy, or would like to view our legal policies and information, please use the appropriate contact information or links listed below.
To view a map with driving directions to our offices, click here.
Postal Address
MaxNOC Managed Hosting
100NE 80Th Terrace Suite 200
Miami, FL 33138
100NE 80Th Terrace Suite 200
Miami, FL 33138
Policies & Procedures
- Master Services Agreement (MSA)
- This agreement outline responsibilities of MaxNOC and remedies in terms of customer support related to our products and services.
- Service Level Agreement (SLA)
- The SLA provides the levels of availability with penalties for failure to comply.
- Privacy Statement
- Outlines policy of MaxNOC related to privacy and issues around data security, use of customer information, opportunity to op-out and disclosure of customer information.
- Acceptable Use Policy
- Supplements and explains certain terms of each customer's respective service agreement and is intended as a guide to the customer's rights and obligations when utilizing services from MaxNOC.
- IP Address Public Policy
- Outlines goals of MaxNOC, guidelines and procedures for the loan of IP addresses to its customers.
- 501(c)3 Organizations
- Outlines goals of MaxNOC, guidelines and procedures for not-for-profit organizations
- Referral Agent Agreement
- Supplements and explains the relationship between MaxNOC and its Referral Agents.
- Affiliate Program Terms of Use
- Supplements and explains certain terms of MaxNOC Affiliate Program.